In view of the growing demand for electric vehicles in India, Vietnam’s EV manufacturer VinFast Auto India has announced a strategic partnership with the country’s leading automobile service company myTVS. The main objective of this collaboration is to create a better after-sales service network across India, so that VinFast customers can get easy and reliable maintenance service.
Along with its upcoming dealership and charging network, VinFast is now going to set up 120 extended service workshops. Through these workshops, customers will get a reliable service experience with genuine parts, advanced diagnostic equipment and trained technicians.
Pham Sanh Chau, CEO of VinFast Asia, said that the company has come to India not only to sell vehicles but also to build long-term customer relationships. He said that VinFast has three main priorities – high quality vehicles, affordable prices, and excellent after-sales policy. This partnership with myTVS is a big step towards strengthening sustainable mobility in India.
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MyTVS CEO Natarajan Srinivasan said that this partnership will help VinFast in scalable growth. He said that their service platform is completely digital, transparent and customer-centric, which is designed to suit the needs of the EV sector.
In a huge and diverse market like India, getting reliable service after buying an EV is a challenge. In such a situation, this partnership between VinFast and myTVS will bring relief to those customers who want to use EV without hesitation for a long time.
To establish a foothold in the EV sector, not only good vehicles but also a strong service network is necessary. This partnership between VinFast and myTVS shows that the company is serious about India and is ready to give a reliable and sustainable experience to the customers.
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